When consumers thought of Humana, they thought Medicare. They certainly did not think dental, which is a shame, because Humana offers a strong suite of dental plans that can help many people get the coverage they need.
So we set out to change their perceptions with a two-pronged approach. A B2B campaign educated insurance Agents on why—and how—to sell these stand-alone plans. Then, B2C marketing materials equipped those Agents to spread the new word for Humana: dental.