Services

As a full-service direct marketing agency, Heinrich creates programs that deeply engage your customers at every stage, from acquisition and activation, to loyalty and retention.

Heinrich Services

At Heinrich, we all work together. When we do research, your account and creative teams live and breathe the results. When we recommend online marketing, you can bet we've built in cost-effective testing that will help strengthen your direct mail. It's all about employing services in strategic, collaborative ways that maximize ROI and produce results our clients can't get anywhere else.

Research & Analysis
Gain clear, actionable insights into what makes both your competitors and customers tick.
Marketing Strategy
Have a proven, airtight plan for driving response and engaging customers over the long haul.
Creative
Get creative that resonates with your customers and helps build your business and your brand.
Program Management
Have a single, well-informed point-of-contact who can make the most complex program run smooth as silk.
Production
Know that the final outcome will be flawlessly executed, on-schedule and on-budget every time — to impact your results sooner.
Channel Integration
Reap the results of a multichannel approach that delivers cohesive messaging across various touch-points.

Related

Customer loyalty and retention—case study with Macy's

Macy's Inc.
Loyalty Retention

Heinrich helped Macy's increase the effectiveness of its largest customer activation and loyalty program